|#31766 (374/522) ↑Good ↓Bad ⚐Flag |
We had the schools first HP laser printer installed in the PC lab for less than 24 hours when we received the only the first complaint on it. One of the users came down to tell us that the laser printer wasn't printing and had eaten his report. We tried to explain to him that the printer can't eat your report, and he said, yes it truly had and that there was smoke coming from the printer along with strange grinding noises. Upon investigation we discovered that he had taken his 5 1/4" floppy and had somehow crammed it into the envelope feed and hit printscreen, whereupon it promptly fused into a mess. The printer had less than 50 total pages through it.